Troubleshooting
- How do I fix a problem with pages not loading?
- I am having trouble accessing grades and feedback
- I am receiving an “Invalid Username/Password” message trying to log in.
- I received an error message saying the SQE course has not yet been activated. What’s happening?
- I received an error message saying my instructor has not activated my SQE course. What does this mean?
- I’ve encountered errors on the website, such as “Page Not Found” or blank pages
- My students receive an error message indicating their SQE course has not yet been activated. I already clicked on a resource to activate another course. Why do I need to do it again?
- What are the hours of operation for Customer Support?
- Where can I find information on the pedagogical features of SQE Prep & Practice and SQE Build & Apply?
- Why do I need to click on a resource to activate my SQE course?