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errors
errors
I/my students have been enrolled in an incorrect course section of an OUP-hosted course. How can that be corrected?
My account has been locked due to multiple failed login attempts. Can you help me reset my account?
My grades are not syncing with my course’s gradebook, though I’ve completed the assessment. How can that be corrected?
My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
My students receive an error message indicating their SQE course has not yet been activated. I already clicked on a resource to activate another course. Why do I need to do it again?
Some enrolled students aren’t recognized (or lost access)—how do I resolve roster problems?
The links to Oxford SQE resources in my/my instructor’s course appear to be broken/point to an old edition of my title. How can I resolve that?
There seems to be an issue with the integration of the LTI tool in my LMS/VLE. It won’t let me add resources/there’s an unexpected error. How can I resolve this?
Why aren’t assignment grades reporting in Moodle via LTI 1.3/Advantage?
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Instructor Support
Student Support
LMS / VLE Administrator Support