- How can I purchase an SQE product for use in my school’s VLE/LMS?
- How am I able to use Oxford SQE content in my course if I do not have a VLE/LMS, or if I am not able to use my institution’s VLE/LMS?
- How do I make my OUP-hosted SQE course available to students?
- How do I invite my students to access my OUP-hosted SQE Course?
- How can I view SQE as a learner in OUP’s cloud-hosted environment?
- How do I create a new assessment in my OUP-hosted SQE course?
- How do I assign assessments in an OUP-hosted SQE course?
- How do I adjust assessment settings for my course content in an OUP-hosted SQE course?
- How do I set due dates for assessments in my OUP-hosted SQE course?
- How do I remove or hide content in my OUP-hosted SQE course?
- My students receive an error message indicating their SQE course has not yet been activated. I already clicked on a resource to activate another course. Why do I need to do it again?
- The links to Oxford SQE resources in my/my instructor’s course appear to be broken/point to an old edition of my title. How can I resolve that?
- How do I give my Teaching Assistant access (and what role should they have)?
- How do I upload my syllabus to the platform?
- I am having trouble accessing grades and feedback.
- Can you grant a short extension to customers who have lost product access?
- I am interested in gaining access to resources for a title but am told they are not available in my location. How can that be corrected?
- There seems to be an issue with the integration of the LTI tool in my LMS/VLE. It won’t let me add resources/there’s an unexpected error. How can I resolve this?
- I have encountered errors on the website, such as “Page Not Found” or blank pages
- I have found a content error (missing or incorrect content). How can I get that corrected?
- I would like access to the resources of an edition that appears to no longer be available. Is that possible?
- My account has been locked due to multiple failed login attempts. Can you help me reset my account?
- Some enrolled students aren’t recognized (or lost access)—how do I resolve roster problems?
- Why aren’t assignment grades reporting in Moodle via LTI 1.3/Advantage?
- I am using SQE on the Moodle/Totara VLE, why do I encounter an error message when I click a link to an external resources?
- I have integrated SQE with Moodle. Why is the window so small when viewing an e-book?
- I am using SQE on the Blackboard VLE, why are my student’s grades not submitting to the gradebook?
- I have integrated SQE with Blackboard, why are my students’ grades not appearing in the gradebook?