Yes. If a technical issue causes you or your students to lose whole/partial access to your resources, we can extend the access so that you don’t lose out. Please Contact Us with the details below so that we can do this for you:

  • name and institutional email addresses for all affected users 
  • institution name
  • resources affected (e.g. SQE1 Prep & Practise, etc.)

Once we receive this information, we will respond ASAP to confirm the steps taken.