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Help and support
Instructor Support
Student Support
LMS / VLE Administrator Support
How can we help?
general-guidance
general-guidance
Can you grant a short extension to customers who have lost product access?
How do I fix a problem with pages not loading?
How do I purchase access for the SQE products?
How do I request a refund (or reverse a duplicate charge) for a product I can’t use?
I am interested in gaining access to resources for a title but am told they are not available in my location. How can that be corrected?
I am using SQE on the Moodle/Totara VLE, why do I encounter an error message when I click a link to an external resources?
I have encountered errors on the website, such as “Page Not Found” or blank pages
I have found a content error (missing or incorrect content). How can I get that corrected?
I want to submit a copyright permission request
I would like access to the resources of an edition that appears to no longer be available. Is that possible?
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Instructor Support
Student Support
LMS / VLE Administrator Support
