How do I request a refund (or reverse a duplicate charge) for a product I can’t use?

Oxford University Press does not offer refunds on digital products.

If you believe your case merits special consideration, please Contact Us. Be sure to include the following:

• Reason for the refund request
• Product details (author/title/edition)
• Purchase location + proof (e.g., receipt)
• Name/email used for purchase (include PayPal email if used)
• Proof of dropped course (if applicable)
• Proof of duplicate purchase (if applicable)

Once we receive this information, we will review your request.